Privacy Policy

Pinglestone Events Ltd

1. Who We Are

Pinglestone Events Limited (“we”, “us”, “our”) is the data controller responsible for your personal data collected through this website.

Registered in England and Wales.

Registered office: Pinglestone Farm, Old Alresford, Hampshire, SO24 9TB.

Contact: dw@pinglestone.com · 07880 883 014

We are committed to protecting your privacy and handling your personal data in a transparent and lawful manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us when you submit an enquiry through the contact form on our website. This may include:

Your name
Your email address
Your telephone number
Any other information you choose to include in your message

We do not use cookies, analytics tools, or any tracking technologies on this website. We do not collect any data automatically when you visit the site.

3. How We Use Your Personal Data

We use the information you provide solely to:

Respond to your enquiry about our venue, accommodation, or services
Follow up with you regarding your event or booking
Fulfil any contract we enter into with you

We will not use your personal data for marketing purposes, and we will not add you to any mailing list without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

Legitimate interests — responding to an enquiry you have initiated is a legitimate business interest, and we process only the minimum data necessary to do so.
Contractual necessity — where we have entered into, or are preparing to enter into, a contract with you.
Legal obligation — where we are required by law to process or retain certain data.

5. Sharing Your Data

We do not sell, rent, or trade your personal data. We may share it in the following limited circumstances:

With our catering partner, The Little Kitchen Company, where you have specifically enquired about catering for your event and have consented to this.
With professional advisers (such as solicitors or accountants) where necessary.
With law enforcement or regulatory authorities where required by law.

Any third parties with whom we share data are required to handle it in accordance with UK GDPR.

6. How Long We Keep Your Data

We will retain your personal data for as long as is necessary to respond to your enquiry and, if a booking is made, for the duration of our contractual relationship with you and for a reasonable period thereafter (typically six years, in line with standard legal limitation periods).

If your enquiry does not result in a booking, we will retain your data for no longer than 12 months, after which it will be securely deleted.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Right of access — to request a copy of the data we hold about you.
Right to rectification — to ask us to correct inaccurate or incomplete data.
Right to erasure — to ask us to delete your data in certain circumstances.
Right to restriction — to ask us to limit how we use your data.
Right to object — to object to our processing of your data where we rely on legitimate interests.
Right to data portability — to receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at dw@pinglestone.com. We will respond within one month of receiving your request.

8. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Your enquiry data is received by email and stored securely.

No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

9. Links to Other Websites

Our website contains links to third-party websites (such as our catering partner and wine producer). This privacy policy applies only to pinglestone.com. We are not responsible for the privacy practices of any third-party sites and encourage you to read their own privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically.

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK’s data protection regulator:

Information Commissioner’s Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you contact the ICO. Please get in touch with us first at dw@pinglestone.com.